Shipping Policy
1. Shipping Zones: We currently offer shipping services within the US. We are actively working to expand our shipping options to reach more customers globally.
2. Order Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may vary, but we strive to dispatch your order as quickly as possible.
3. Shipping Methods: We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders. The available shipping methods and estimated delivery times will be provided during the checkout process. Please note that delivery times may be subject to factors beyond our control, such as customs processing and local postal services.
4. Shipping Costs: Shipping costs are calculated based on the weight of your order and the selected shipping method. The total shipping cost will be displayed during the checkout process before you finalize your purchase.
5. Tracking Information: Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. This allows you to monitor the status and location of your package in real-time.
6. Customs and Import Duties: Customers are responsible for any customs and import duties that may be applied once the order reaches its destination country. These charges, if applicable, are not included in the shipping cost and will be the responsibility of the recipient. However, we are not currently shipping outside of the US.
7. Delivery Issues: In the rare event of delivery issues or delays, please contact our customer support team. We will work with the shipping carrier to resolve any issues and keep you informed about the status of your delivery.
8. Incorrect Address: It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during the checkout process. If an incorrect address is provided, please contact us as soon as possible to update the information. We are not responsible for orders shipped to incorrect addresses provided by the customer.
9. Order Tracking: You can track your order using the provided tracking number on the carrier's website. If you encounter any issues with tracking or have questions about your shipment, feel free to contact our customer support team for assistance.
10. Shipping Promotions: From time to time, we may offer shipping promotions or discounts. These promotions will be clearly communicated on our website, and any specific terms or conditions will be outlined during the promotional period.
Thank you for choosing Family Corner Store. We are dedicated to providing a smooth and reliable shipping experience to ensure your products reach you in a timely manner. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team.